Services

Three ways to engage. Each one closes a specific gap.

Every engagement is scoped to a mid-tier insurer's reality — short, board-facing, and built to produce evidence you can put in front of a regulator. Start with a diagnostic, or go straight to the work. You'll always leave with something usable, not a proposal for the next phase.

01 / Diagnostic

Board AI Risk Review

Who it's for Boards, audit & risk committees, and accountable persons at mid-tier insurers who know AI is in use but can't yet see their exposure.

A short, fixed-scope diagnostic that maps where AI is making or shaping decisions across pricing, underwriting and claims, then translates each use into concrete APRA, FAR and AFCA exposure. It's the fastest way for a board to understand what it's actually accountable for — and where the evidence gaps sit — without committing to a long program.

What you receive

  • A board-ready exposure assessment, mapped to APRA, FAR and AFCA obligations
  • A plain-language inventory of where AI is influencing customer outcomes
  • A prioritised list of the gaps that matter most — and what to do first

02 / Build

AI Governance Framework

Who it's for Insurers with AI already in production but no formal, defensible governance wrapped around it.

We design and stand up a right-sized governance framework — the policies, model inventory, roles and oversight cadence that turn ad-hoc model use into something your board can supervise and your regulator recognises. It's built to be adopted, not shelved: lightweight enough for a mid-tier team to run, robust enough to hold up under scrutiny.

What you receive

  • An AI governance policy and model risk standard, tailored to your business
  • A live model inventory with clear ownership and accountability mapping
  • An oversight cadence — monitoring, reporting and escalation your board can run

03 / Assurance

Accountable Person Readiness

Who it's for Named accountable persons under FAR who need to be able to evidence control over AI-driven decisions.

When the question comes — from APRA, from AFCA, from your own board — an accountable person needs to show they were genuinely in control. This engagement assembles that defence in advance: the statements, evidence packs and reporting lines that let a named individual demonstrate oversight of AI decisions, not just claim it.

What you receive

  • Accountability statements covering AI-driven decisions, aligned to FAR
  • An evidence pack and escalation map that stands up to regulator review
  • Board reporting templates that keep oversight current, not point-in-time

One-page service catalogue

Take the full overview with you

A single-page PDF summarising all three engagements — easy to forward to your board or risk committee.

Download catalogue (PDF)

Not sure where to start?

Most boards start with the Risk Review.

Twenty minutes is enough to work out which engagement fits — or whether you need one at all.