The person behind the work.

I spent most of my career as a business analyst — sitting between the people who build systems and the people accountable for what those systems do. That's largely translation work: turning a technical reality into decisions a board can actually make. Along the way I earned my IBM product manager certification and learned, repeatedly, that the hardest part of any system isn't building it — it's being able to stand behind it when someone asks how it works and who is responsible.

AI made that question urgent. As models started making decisions that used to belong to people, I watched the gap between what organisations were deploying and what they could actually govern widen fast. Insurance is where that gap is sharpest in Australia: it's data-rich, heavily automated, and sits under APRA, FAR and AFCA all at once. Mid-tier insurers feel this most acutely — they have the same regulatory exposure as the majors, without the same governance machinery. V Prosper exists to close exactly that gap, for exactly those firms.